Frequently Asked Questions
What makes your jewelry different?
Our jewelry is made from real, pure gold, is water-resistant, and won’t tarnish or discolor. We offer high-quality, durable pieces that last a decade, all at an affordable price.
How do I care for my jewelry?
Avoid harsh chemicals and clean with a soft cloth. Store in a cool, dry place when not in use. Our jewelry is water-resistant and tarnish-free, so minimal care is needed.
Will your jewelry tarnish?
No, our jewelry is made from pure gold and is non-tarnish, meaning it will stay shiny and color-fast for years.
Can I wear my jewelry every day?
Yes! Our pieces are designed for everyday wear and are durable enough to handle regular use, including water exposure.
Do you offer custom designs?
Yes, we specialize in custom photo necklaces and will soon offer customization for earrings, rings, and other pieces.
What sizes are your jewelry pieces?
Our custom photo necklaces come in various sizes. As we expand, other jewelry like earrings, rings, and watches will also be available in multiple sizes.
How long will it take to receive my order?
Orders are processed in 2-3 business days. Delivery time depends on your location, and we’ll send you a tracking number.
Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and times vary depending on your location.
Can I return or exchange my jewelry?
Due to the custom nature of our jewelry, we do not accept returns or exchanges unless the item is damaged. Contact us within 7 days for assistance.
How can I contact you?
You can reach us at [Your Email] or via the Contact Us page for any inquiries or assistance.